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Returns & Exchange

We will make it right.

Image by Dan Burton

Return Policy

Your happiness in our brand and Burton Acoustix products is very important to us. If for any reason you are not satisfied with your purchase we ask that you please contact our support team here, to allow us the opportunity to help improve your experience.

International Return & Refund Policy

All of our products carry a 14-day return window, with the exception of items that are custom-made. All items must be unused, unwashed and unaltered, and returned in their original packaging.


At this time, we cannot support international exchanges at the moment. Please email us at here to start your return.

I received a gift and need to return or exchange the item(s)?

You can contact us and enter the email of the person who gifted you the product(s) and we will provide you with a site credit option. We will need the email of the original buyer to verify the purchase.

What if I received a damaged or defective item?

Please contact our support team here and we will take care of you, right away.

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